We oversee comprehensive cargo operations, encompassing booking, ground handling coordination, ULD administration, KPI monitoring and exception resolution to guarantee service excellence.
Oversee reservations and deliver prompt with exceptional customer support.
Supervise the acceptance, assembly and breakdown of cargo in collaboration with ground handling agents.
Oversee and sustain Unit Load Device inventory to assure optimal operational readiness.
Collaborate with handling agents to guarantee efficient pre-flight arrangements, and seamless operational execution.
Monitor operational key performance indicators (KPIs) and generate structured performance reports.
Proactively oversee irregularities, delays, and time-sensitive shipments..
